Shirley W Tsu
map-marker Melbourne, Florida

Customer service sucks you can’t through to anyone a product that doesn’t work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Your customer service sucks product pan digital photo frame doesn't work brand new and only get bogus people selling things with the number in the user guide
View full review
Cons:
  • You do not get help with issues

Preferred solution: A replacement.. it was a gift

User's recommendation: Don’t buy

nancy w Wcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Royal Oak, Michigan

Desperate for response to get a new cord.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
no complaint just want a response to find a new cord. hope the company can help me retrieve my kids.
View full review

Preferred solution: I need a new cord for my photo frame as I lost the one that came with it. I love the photo frame and really want to keep adding my kids pictures. thank you.

User's recommendation: Please respond.

shirley m Umb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Brand new handheld scanner does not work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Nothing happens. Wi-fi is not seen by Mac computer. Appears to scan but no way to retrieve. Battery is fully charged. There does not appear to be any customer support for this device.
View full review
Pros:
  • Idea of the handheld scanner
Cons:
  • Fact that it does not work

Preferred solution: Let the company propose a solution

User's recommendation: Buy at your own risk!

Anonymous
map-marker Greensburg, Pennsylvania

Would like to now what type of adapter I need to buy for a pan811-b and don’t want to pay fir an answer.

I call the 800 number and must do a survey before I can get through, dont know if I can get through.
View full review
wayne Bot

Supernova tablet no start

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I got this 8 inch tablet and it will not come on when you press the start button and there is no support for it to find out why ... why make a product that your not going to have tech support when there is a problem .. this sucks bad
View full review

Preferred solution: idea how to fix it

Charles L Zjh

Pandigital PI1003DW flickered & died

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a Pandigital PI1003DW several years ago while working for American Express. We were only allowed 1 photo in our cubicles so I figured I'd buy the digital picture frame & bypass the 1 photo rule. The model is from September 2009 & has worked great for all these years until today. It was working & then it flickered several times & died. I'm not able to bet it to work now at all. What could the problem be, is it reparable? Thanks chuck
View full review
Reason of review:
Item quit working after several years of use, need repaired.

Preferred solution: Let the company propose a solution

1 comment
Guest

Yes My Doing The Same Thing Only Used 1 Week, A Real Piece Of *** I Will Never Buy A Pandigital Product Again!!

Charles L Zjh

Died after several good years use.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I've had this digital photo display for several years but today it just flickered a few times & then died & I'm not able to revive it. What can I do to get it working again? Thanks chuck
View full review
Anonymous
map-marker Ontonagon, Michigan

Love this product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Haven't used the Pandigital scanner in a log time but I still love it
View full review
Cayden Ycu

Security warning on my pandigital novel ereader.

Good Morning, I have read instruction in gaining connection via my WIFI on my Pandigital Novel. As I been surfing on my browser. I keep getting a security warning . That states The name of the site does not match the on the certificate. I am unable to clear it. It give me options continue, view certificate, or cancel. I keep pressing continue thinking it will clear but it doesn't. Good Morning, I have read instruction in gaining connection via my WIFI on my Pandigital Novel. As I been surfing on my browser. I keep getting a security warning . That states The name of the site does not match the on the certificate. I am unable to clear it. It give me options continue, view certificate, or cancel. I keep pressing continue thinking it will clear but it doesn't.
View full review
Loss:
$500
Reason of review:
Bad quality
Rogelio Hcm

THE STUPID SALES AND "FREE" OFFERS ! ! !

I couldn't get through to anyone to talk about MY problem. If I had been a "Pissed Consumer" before, I would be more upset now. I wan't pissed, just had a question about internal battery/memory. Probably will just take this frame and throw it out now. {{redacted}}
View full review
Reason of review:
stupid sales offers
Brianne Nlb

Sucks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have never had a problem returning anything. Until now I purchased a digital picture frame from Walmart, it didn't have a remote , they won't return it for me. I've tried contacting your office countless times no response. I need contacted asap or yes I will contact a lawyer and blast your company all over social media . I will let the world know how you treat your customers . My phone number is (304)918-**** . This is the 5th approach in reaching you over this matter by web , I've called over twenty times no answer all I get is offers I don't want to listen to recorded offers ten minutes into the phone call and still only recorded offers. Not very good business ethics .
View full review
Reason of review:
Poor customer service
Valery Fry

I had bad experiance

This is my first time to contect you.
View full review
Anonymous
map-marker Mcminnville, Oregon

Short Review on May&nbs-04:00;12,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Got this thing can't get it to work *** thing can't seem to contact them about it. ..Right now so pissed off, I wish they were in arms length right now ***
View full review
Anonymous
map-marker Kansas City, Missouri

Pandigital Paper Review from Kansas City, Missouri

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have aPandigital Paper for Zero Ink Printer can't find 4x6 paper now are what's up with that
View full review
Reason of review:
Poor customer service
1 comment
Nixie Gmr

I also have a PanDigital printer and cannot fine 4x5 inkless printer paper. The printer was great but I have had to printer less than one year and now no paper.

Everywhere I go they say out of stock and one place says discontinued. Does anyone know where to get the paper

glmwhite@***.com

Shervin Rnh
map-marker Alexandria, Virginia

Disappointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Product was advertised as able to scan photos at 300, 600 and 1200 dpi. You can scan 300 and 600 through the autofeeder, but 1200 has to be hand scanned and the scanner has to be out of the cradle (and that wipes the battery out) after 2 or 3 scans. Really? You can't select "1200" as one of your options? This was a QVC purchase that is non-returnable as I've had it for awhile before I tried using it. I was very disappointed to see the quality of the photos at 600 dpi. The color is distorted, and they don't remotely look like the original photos. The photos are streaky and the colors are way off.
View full review
Loss:
$150
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Jaysen Hqs
map-marker Shepherdsville, Kentucky

Pandigital 6" ereader does not work

I have tried registering it and I can't because web says that Pandigital no longer exist. You cant do anything on it. I cant pull up the web, I cant down load books. It will let me go to barnes and Noble but I cant down load. So what am I suppose to do with this now piece of junk? I got this for my daughter going to college but she never used it so I took it back and have been aggravated trying to get it to work. I cant even return or trade in the dang thing to get money back because we have had it over a year.
View full review
Loss:
$60
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article